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Expand the "Bulk CSV upload" for tickets

52
suggested by Giuseppe C
12

As it is the function is unusable, it only allows to bulk import "subject, type, status, priority, assignee, estimated_time_string".

There is NO way to import a message/description for the tickets which is kinda useless. A way to import also replies would be a bonus as well, but that's minor compared to the message/description.

Personally the estimated time is much less important compared to a good description of the actual ticket. Importing a subject alone can't explain properly what the ticket is actually about.

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Comments (1)

  • Description is necessary as the title canr be edited later, Cant even fix a typo.

    52
    posted by Varghese C

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