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Ability to clear a value when mass editing tickets

8ce8ff45797a11ac9d5a33a6c336404d?rating=pg&size=52&default=mm
suggested by Tom S
2

I would love the ability to clear the value on multiple tickets at once when in the search/list view.
 
For instance right now we may have a milestone in which tickets are assigned. Say said milestone has 10 leftover tickets by its due date, I usually would take those tickets and remove the milestone and assign it to a new milestone at a later date.
 
Right now you can only do so by opening each ticket individually as the bottom bar doesn't accept blank values as changes. I would propose adding a new option to each of the dropdowns (milestone, status, priority, category, etc) that would essentially say "Set to null".

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Comments (1)

  • +1
     
    Recently I needed to un-assign multiple tickets. Also not possible and can be done only by going to individual ticket's page.

    2ab0c48cc53da1ad770490e990e63471?rating=pg&size=52&default=mm
    posted by Cyprian K