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Auto-watch for changes to ticket

26689c7f0844d0c6db34ae3914e9296d?rating=pg&size=52&default=mm
suggested by Johanna L
14

Sometimes when several people are involved in a discussion in a ticket thread, especially if we're in a hurry solving the issue, we end up accidentally overwriting each others' ticket settings like Status, Priority, Assigned user when we hit Save, or we accidentally both reply to the same question from the client, sometimes even in different ways. It's embarrassing and frustrating for everyone involved.

I'd really like it if Codebase could somehow auto-watch for changes and push out a warning to me whenever I try to save changes to a ticket that has already been changed by someone else since it was last loaded by my browser. Either that or, if technically possible, warn when I open the ticket: "This ticket is currently being edited by someone else."

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