I realise there is complexity involved, but I think it is time to consider updating the frontend of codebase so that updates are polled or pushed and become immediately visible.
I have updated many tickets only to click save and see an update from ten minutes or half an hour prior pop up, from the client or a PM or other developer who had updated the ticket since I last refreshed the page.
It is not appropriate to have to repeatedly refresh pages, or to follow conversations separately in email client, in order to have a timely on ticket discussion.
Also can I repeat my request to make these suggestions searchable so that they are surfaced by other users. Ironically I cannot locate that suggestion itself, because I cannot search for it
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