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Link exceptions to existing tickets

D2759ed9f4b74edb6b5ddb70c6a11164?rating=pg&size=52&default=mm
suggested by Thilo R
3

It would be great if, in addition to being able to create a new ticket and link it to an exception, I could link an exception to an already existing ticket

Complete We've implemented this suggestion!

Comments (3)

  • That would be excellent. Often somebody will post a ticket without realizing they triggered an exception on the backend, and it'd be great to link the two.

    7867a1736770c3450943764c06224235?rating=pg&size=52&default=mm
    posted by Matt H
  • Yep -- just found this thread while searching to see if this is possible. :)

    52
    posted by Tom B
  • This has been implemented - thanks guys!

    D2759ed9f4b74edb6b5ddb70c6a11164?rating=pg&size=52&default=mm
    posted by Thilo R