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Notifications for submitted tickets

52
suggested by Pam Z
1

We've set up a few of our projects to accept ticket submissions via email. I really like that emails from unrecognized users end up in the "incoming tickets" report, but I would like it even more if I could receive a notification when that happens. An event is generated and I see the submitted ticket in the activity feed, but I don't get an email and nothing shows up in the notification center even though I'm set to autowatch everything.

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Comments (2)

  • Are there any updates on this? I went on vacation for two weeks and returned to badness because no one was checking the incoming page and my notifications weren't helpful. :(

    52
    posted by Pam Z
  • I would need this also quite urgent

    C05ba60f3f7fdcc374dc3a88f8d67a19?rating=pg&size=52&default=mm
    posted by Thomas W

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