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View and edit follow up notes and updates

suggested by Fergus M

If you create a follow up to insert an update to a ticket or a private note, you can't see what the note or private ticket is, you can only cancel the follow up.
Would be great if you could see the note before the follow up executes and have the ability to edit it.

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Comments (2)

  • +1 from me

    posted by Unknown User
  • I agree with this suggestion. I believe it can be very useful.

    posted by Alexandre R

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