Symbol white

← Back to other Sirportly suggestions

Disable automatic prepending of RE: to ticket replyies

suggested by Unknown User

I'm all for making interaction between ticket systems and customers natural however when you use the feature to prepend something to the subject line that will happen before the RE is added

This leads to you having ticket names like
FD-43252 RE: Cake shortage in kitchen
which does not look natural compared to
FD-43252 Cake shortage in kitchen

Collecting We're collecting votes & feedback about this suggestion!

Login to comment on this suggestion