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Simpler Ticket Creation

4ab1d46a9e06f18b95c0c4525264edfe?rating=pg&size=52&default=mm
suggested by Stefan N
23

Currently creating a new ticket within the Sirportly UI is quite cumbersome where you have to through a multi-step process.

This process could be much simpler and basically look like the UI of any email common application:

Just have one window where you can select all details and click "create":

Department
Recipient
CC
Subject
Message

Complete We've implemented this suggestion!

Comments (2)

  • Awesome! Thanks for working on this!

    4ab1d46a9e06f18b95c0c4525264edfe?rating=pg&size=52&default=mm
    posted by Stefan N
  • Staff Comment

    We've just deployed an improved ticket creation dialog :) You can see more information on our blog - https://blog.sirportly.com/simpler-ticket-creation/

    4598b5c897faa697faecaed23df28278?rating=pg&size=52&default=mm
    posted by Adam W