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Ability to See if User Authenticated

Bbeb9815d2c7e67ae29c7c15465bbcfe?rating=pg&size=52&default=mm
suggested by Andy G
1

The staff interface shows how the ticket was submitted. For instance "support centre". But it would be useful to know if the user was authenticated or not.

This is something we can use to verify the person raising the ticket is who they claim to be.

We're on it We're working on this right now! Keep an eye on our blog for updates.

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