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SLA Schedules have no bank holiday options

Af47d766d230f29831f94c5195fb5824?rating=pg&size=52&default=mm
suggested by Dan B
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I offer an SLA agreement with my customers of 9-5 working days. This doesn't include Bank Holidays.
There is no option to have Sirportly schedules skip bank holidays.

Alternatively if I could change schedules via the API I could have a separate script calculate what the schedule will be for that week.

But as it is I am getting SLA alerts when it is still within my SLA.

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Comments (1)

  • Apologies, this is a duplicate of https://suggest.atechmedia.com/sirportly/996-public-holidays , we'll add our votes there, please feel free to delete or merge this suggestion.

    Af47d766d230f29831f94c5195fb5824?rating=pg&size=52&default=mm
    posted by Dan B

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