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Bulk actions

43535555a26ae0a9aacc5c6af1d79794?rating=pg&size=52&default=mm
suggested by Edward D
3

It would be nice to see some more options on the bulk actions when you select multiple tickets - options for changing the status, team, assignee, priority and department.
 
We could add macros to set some common actions, but it would be nice to have a simple entry on the drop down menu for each of the above (or maybe just one bulk change option) which then in turn gives you a dialogue to select the new value.

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Comments (2)

  • +1

    2914141ddc740a3abcd499aee7c3be4d?rating=pg&size=52&default=mm
    posted by Pavel U
  • Vote. Very useful feature. Being able to mark tickets as spam etc in bulk would be very useful.
     
    EDIT: just realised mark as spam is already there, but ability to add other macros would be really useful.

    0151657b5120896f4bc7cea651e086cd?rating=pg&size=52&default=mm
    posted by Fergus M

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