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Sirportly suggestions.

This is the place for you to post all your suggestions for Sirportly as well as vote on existing suggestions to bump them up the list. Below is a list of the most popular suggestions right now.

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API Improvements

Currently the API lags behind the GUI on some fairly important functions. It would be appreciated that if features are added to the GUI for the same features to be added to the API...

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Support Sender Policy Framework (SPF)

So less chance to ticket updates going to be recognised as spam: https://en.wikipedia.org/wiki/Sender_Policy_Framework

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SLA Schedules have no bank holiday options

I offer an SLA agreement with my customers of 9-5 working days. This doesn't include Bank Holidays. There is no option to have Sirportly schedules skip bank holidays. Alternatively if I could...

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Reorder Support Centre Discussion Forums

That would be awesome! :)